Chantal specialises in financial services related disputes and contentious financial services regulatory matters. 

Chantal specialises in contentious financial regulatory work, litigation and legal project management.

She has extensive experience advising financial institutions in connection with FCA enforcement investigations, internal and whistleblowing investigations.  She routinely advises on the SMCR, the FCA and PRA Code of Conduct and fitness and propriety issues.  

Chantal has advised financial institutions in connection with a range of issues including conduct and culture, systems and controls, AML and anti-bribery, regulatory reporting, operational resilience and the treatment of customers.

Her experience includes advisory and risk management work, supporting clients on numerous Skilled Person’s reviews, past business reviews, remediation and change programmes. 

Chantal also has a wealth of banking litigation and legal project management experience.

Her industry knowledge is supplemented by an understanding of the inner workings of firms, gained through secondments at three major banks. 

Chantal has been appointed a committee member of the Women in Banking and Finance Manchester Branch. 

Jurisdiction: England and Wales


  • Supported a major financial institution in connection with an FCA enforcement investigation into arrears handling systems and controls, involving a referral to the FCA Regulatory Decisions Committee.  
  • Handled a significant internal investigation for a major bank concerning operational resilience, systems and controls failings and the conduct of managers and Senior Managers.
  • Handled a sensitive whistleblowing investigation for a building society concerning the conduct of senior management.
  • Supported major financial institutions in connection with Skilled Person’s reviews into AML and anti-bribery systems and controls, and the treatment of customers in financial difficulty.
  • Project managed one of the largest cross jurisdiction title rectification projects undertaken across the industry on behalf of a major building society.



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