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The pandemic has had a deep and long-lasting effect on the leisure, food & drink sector, forcing operators to embrace new ways of attracting and servicing customers.
In many cases, these new ways of operating are long-lasting discoveries that will transform the business and the industry for years to come.
As the industry moves from survival tactics to long-term change, we discuss the trends with sector leaders and explore the risks and opportunities.
Date published
18 November 2020
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