Our Spring round-up highlights some complaints which have come before the Pensions Ombudsman, and Financial Ombudsman Service, and reminds you of some key developments for SIPPs and SSASs.

We focus on determinations that highlight recurrent issues for SIPPs and SSASs – in this edition we consider transfer and adviser due diligence, investment matters, and trustee behaviour. The cases also demonstrate the ombudsmen’s remit and their approach to determining complaints.

If you're a SIPP provider, SSAS professional trustee or administrator, or financial advisor, read more to find out how best to apply key learning points from the determinations to your own business.

This publication is intended for general guidance and represents our understanding of the relevant law and practice as at March 2025. Specific advice should be sought for specific cases. For more information see our terms and conditions.


Date published

19 March 2025

Get in touch

RELATED INSIGHTS AND EVENTS

View all

RELATED SERVICES