Our December round-up highlights some recent complaints which have come before the Pensions Ombudsman and Financial Ombudsman Service, and reminds you of some key developments for SIPPs and SSASs (including forthcoming TLT events).

If you're a SIPP provider, SSAS professional trustee or administrator, or financial advisor, read more to find out how the Ombudsmen approach certain complaints and how best to apply those outcomes to your own business. We focus here on determinations that highlight recurrent issues for these schemes, including conflicts of interest, decision making, illiquid assets, and fees.

This publication is intended for general guidance and represents our understanding of the relevant law and practice as at December 2022. Specific advice should be sought for specific cases. For more information see our terms and conditions.

Written by

Damien Garrould

Damien Garrould

Date published

08 December 2022



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