Press enter to search, esc to close

Cookies policy

We respect the privacy of web users and visitors (“you”) visiting our online services, website and associated site pages (our “website”). Like many other websites, we use cookies and similar technologies (“cookies”). The purpose of this cookies policy is to provide you with comprehensive information about the cookies we use and our purposes for using them.

Our cookies policy does not cover third party websites. You should review the cookies notice for any other website you use or visit.

Please note that this policy does not apply to, and we are not responsible for, the privacy practices of third-party websites which may be linked to or accessible through this website.

For more information on how TLT process your personal data please see our Privacy Notice.

What is a cookie?

Cookies are tiny text files that are used to improve your experience when you navigate our website. A cookie can be downloaded on your browser, device (laptop, smartphone or tablet) or the hard drive of your computer. We widely use cookies to make our website work better by improving efficiency, to collate general website usage and aggregated statistical information. They are useful because they allow our website to recognise your device, remember your preferences and tailor content to your interests through tracking your browsing across our website.

A number of websites provide detailed information on cookies, including AboutCookies.org and AllAboutCookies.org.

You can also watch a video on cookies at https://policies.google.com/technologies/cookies

Types of cookies

Cookies may be categorised as first party or third party:

  • First party cookies are cookies set by a website when you visit for the time (e.g., cookies placed by www.tlt.com).
  • Third party cookie are cookies that are set by a domain other than that of www.tlt.com being visited by you. If you visit our website and another entity sets a cookie through that site, this would be classified as a third-party cookie.

Cookies may also be categorised 5 broad categories. The table below sets out the different categories of cookies that we use:

Essential / necessary cookies - These help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies - These enable our website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistical cookies - These help us understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies - These are used to track visitors across our websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Unclassified cookies - These are cookies that we are in the process of classifying, together with the providers of individual cookies.

How long do cookies last?

Cookies may be regarded as session or persistent cookies:

Session cookies - Are used only while navigating our website. When the ‘session’ ends, these cookies are automatically deleted. They also help the "back" button or third-party anonymizer plugins work. These plugins are designed for specific browsers to work and help maintain user privacy.

Persistent cookies - Remain on a computer indefinitely, although many include an expiration date and are automatically removed when that date is reached. Persistent cookies are used for two primary purposes:

  • Authentication. These cookies track whether a user is logged in and under what name. They also streamline login information, so users don't have to remember site passwords.
  • Tracking. These cookies track multiple visits to the same site over time. Some online merchants, for example, use cookies to track visits from particular users, including the pages and products viewed. The information they gain allows them to suggest other items that might interest visitors. Gradually, a profile is built based on a user's browsing history on that site.

Cookie consent management and controls

When you visit our website, ‘Essential/necessary’ cookies will be placed on your device for the operation and functionality of our website. We may also place statistical and analytical cookies to help us understand how visitors interact with our websites by collecting and reporting information anonymously. We do not need your consent to use these types of cookies.

For all other types of cookies, we need your consent and you will be able to accept our use of cookies or reject the use of certain cookies. This consent can be withdrawn at any time. See the section below on managing cookie settings.

Managing cookies settings

Your consent applies to the following domains: www.tlt.com

You can manage your cookies preferences on the TLT Cookie Policy page.

You can also change your cookie preferences when you visit our websites by changing the settings on your browser. However, if you use your browser settings to block all cookies), you may not be able to access all or parts of our websites.

You can use your web browser settings to:

  • delete all cookies
  • block all cookies
  • allow all cookies
  • block ‘third-party’ cookies (ie, cookies set by online services other than the one you are visiting)
  • clear all cookies when you close the browser
  • open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should however be aware of the limitations of this feature in a privacy context) and
  • install add-ons and plugins that extend browser functionality.

You can find browser specific advice at the links below:

Complaints

You have the right to make a complaint to us where you consider there has been an infringement of relevant Data Protection Laws or your data rights in connection with our use of cookies or your personal data.

If you wish to raise a complaint you can contact us to have the matter investigated by writing to our Data Protection Officer, TLT LLP, 1 Redcliff Street, Bristol, BS1 6TP, or emailing GDPR@tlt.com or by completing our online form which is available here.

We will acknowledge receipt of your complaint within one calendar month from when the complaint is received and inform you of the outcome without undue delay. However, there may be instances where our investigations take longer and we more time to understand your concerns. Should more time be required, we will notify you and detail when you can expect to hear from us with a full response pertaining to the matter you have raised.

If you are not satisfied with our response, or believe we are processing your personal data otherwise in accordance with the relevant Data Protection Laws, you have the right to lodge a complaint about the processing of your personal data to the UK Data Protection Regulator, the Information Commissioner’s Office (ICO).  Further details can be found at www.ico.org.uk or you can contact them by telephone on 0303 123 1113. Where you are not based in the UK, you also have the right to complain to the regulator in your country of residence.

Updates and revisions

We reserve the right to update and change this cookies policy from time to time in order to reflect any changes regulatory, legal or business practices to the way in which we process your personal data. Any changes we may make will be posted on this page.

Please review this Notice to see any updates or changes. This cookies policy was updated on 03 December 2024 and will be reviewed annually.

Useful Information

Data protection complaints policy

DPA/GDPR complaints form

Customers of our financial services clients privacy notice

Our use of cookies

We use cookies to analyse our website traffic and website usage. We may also use cookies to personalise content and to provide features (such as social media features) which are tailored to you.

You can find a full list of cookies we use on our website(s) in the tables below.