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Retail Agility: The Future of Payments

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What legal challenges do retailers face in payments today?

We surveyed the top 100 UK retailers to reveal how payments have evolved from a technical necessity to a strategic differentiator. This report explores how retailers can strengthen their payment ecosystems, manage risk, and stay ahead of regulatory and operational challenges.

From BNPL transparency to AI governance and the emerging role of agentic AI, we outline the actions legal and commercial leaders need to take to drive innovation and maintain customer trust.

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Retail agility

Download the report

Payment Health Check for Retailers

Get a tailored review from TLT's market-leading payments team, including

✓ A workshop to define payment priorities.
✓ PSP contract audit.
✓ BNPL regulatory readiness.
✓ Data-flow mapping and risk assessment.
✓ Fraud-control optimisation.
✓ Agentic commerce readiness assessment.
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