Business professionals

The Business Development & Marketing team are instrumental in creating awareness of our brand to identify and win new business opportunities as well as delivering for our existing clients. This involves establishing and nurturing relationships and using everything from events to media relations to tenders to explore new business ideas. Within the team, we have specialists in: Business Development, Bids, Internal and External Communications, Campaigns, PR, Client Engagement, Marketing and Design and Marketing Operations. TLT is different because we live our values. This comes down to the hard work we have put in building and promoting a strong brand that aligns to our business strategy.

Ensuring our people can work effectively and safely, be innovative and collaborate is the responsibility of our Facilities teams across our seven office locations. How we work gives our clients a glimpse into the TLT world and our Front of House team create a seamless and welcoming experience for everyone visiting TLT.

Our Finance and Procurement team are key to strategic decision making, providing key management information, data and analysis to ensure our business runs smoothly and that we comply with all our statutory and regulatory obligations. To do this effectively, these teams take care of important processes for us such as billing, payments, credit control, purchasing and client accounting

Our people, with their knowledge and experience, are central to the success of our business. Making sure everyone thrives during their time at TLT is the focus of our HR team’s work every day. Ensuring everyone’s voice is heard and they feel valued and included is a core value of ours, informing our people strategy and agenda. Providing strategic and operational support to our leaders and teams, our HR specialists make sure our people are skilled, creative, challenging, motivated, flexible and committed, working in a culture that enables them to perform at their very best.

A big part of our mission is to challenge convention in the way we use technology. We are a digitally enabled and data-driven firm, and we use technology to continually adapt our approach to meet our clients’ changing needs. Our IT team makes sure our capabilities match our ambition. This not only includes implementing new technology but also continually improving business processes, best practice and policies. And then training our people to make sure everyone at TLT can work together, and with our clients, as effectively as possible.

We’re proud of the way we foresee future legal issues relevant to our clients’ businesses. And it’s thanks to our Knowledge Management team that we have the insights to respond so proactively. As well as giving our lawyers and business support teams access to the knowledge they need, Knowledge Management also ensure we can all collaborate on the task at hand. Through precedents, house style and templates, the firm’s intranet, client extranets, third-party experts and internal expertise directories, as well as our library services, they make it easier for us all to share insights and work as one unified team.

Clients are increasingly working with law firms based on how they deliver– combining people, process, technology and non-legal expertise – and not just because of a firm's legal services alone. Our expert team of Legal Project Managers help us go beyond these expectations. Working side-by-side with our clients, they design, develop and deliver solutions in partnership with our legal experts and business services teams. Whether it’s high volumes of traditional legal work or we’re helping clients respond to a critical project, the Legal Project Management team makes sure we give our clients choice, providing innovative and flexible solutions alongside consistently high service.

TLT is known for the way we set new expectations and push the boundaries, but this can never compromise our firm, reputation or clients. The Risk team are there to make sure we are compliant with all our obligations in areas such as Data Protection, Information Security, SRA and FCA regulation as well as protecting our clients and people. The Risk team includes both experienced lawyers and technical specialists who address an extensive range of regulatory and ethical requirements, thinking both commercially and practically to make sure we remain compliant and true to our values.

As a forward-thinking law firm, change is a fundamental part of our TLT world. We have a dedicated team of project managers and business analysts to help us adapt and evolve in a seamless and effective way. This approach identifies efficiencies and commercial benefits for TLT while ensuring compliance with client and regulatory requirements. Providing end-to-end support on all major and complex projects, the team helps us in delivering remediation, client requests, operational changes, transformation, and innovation projects and programmes.