Retail Agility: The Future of Payments
Perran Jervis and Alex Williamson unpack key insights from our latest report
For our latest Retail Agility: The Future of Payments report, we surveyed the top 100 UK retailers to reveal how payments have evolved from a technical necessity to a strategic differentiator. The report explores how retailers can strengthen their payment ecosystems, manage risk, and stay ahead of regulatory and operational challenges. From BNPL transparency to AI governance and the emerging role of agentic AI, we outline the actions legal and commercial leaders need to take to drive innovation and maintain customer trust.
Our Head of Retail and Consumer Goods, Perran Jervis and Head of Payments, Alex Williamson unpack key insights from our latest report Retail Agility: The Future of Payments in this video discussion.
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