Retail Risk Outlook 2026

Key trends, insights and actions in 2026 and beyond

The risks are clear. The question is readiness.

"In 2026, UK retailers face a uniquely challenging environment. Persistent cost pressures, shifting consumer behaviour, geopolitical uncertainty, and complex operations are testing even the most resilient players."

Perran Jervis

Head of Retail and Consumer Goods

Watch highlights from the report

Emily Rhodes, Senior Associate in our Competition, Regulatory and Trade team, introduces this year’s Retail Risk Outlook.

Five regulatory priorities for 2026

This list highlights the five regulatory developments expected to have the greatest impact on UK retailers over the year ahead, setting out what is changing, why it matters and where businesses should focus their attention now.

Pricing update

What's changing?

Regulators are cracking down on misleading pricing tactics (e.g. drip fees, fake “was/now” discounts, unclear subscription terms).

What retailers should do now

Audit all pricing and promotions for transparency – remove hidden fees, ensure discounts are genuine and clearly explained.

Business rates

What's changing? 

Permanent business rate relief for retail/hospitality starts April 2026 (lower multipliers for sites <£500k RV; new higher rate for sites ≥£500k).

What retailers should do now

Review your store rateable values – identify which locations get the new relief vs. high-value surcharge; appeal any over-valuations and adjust leasing plans/budgets accordingly.

Employment Rights Act 2025

What's changing?

Phased reforms to redundancy, equality and union rights to 2027,higher admin and dispute risk.

What retailers should do now

Update workforce policies and practice, track consultations and plan for cost and process impact. Update workforce policies and practice, track consultations and plan for cost and process impact.

AI governance

What's changing? 

No new AI law yet, but UK regulators (ICO, CMA etc.) expect responsible AI use – with strong focus on fairness, transparency and accountability in automated decisions.

What retailers should do now

Develop an AI governance framework – implement bias checks, human oversight and clear policies for any AI tools and Incorporate protections in core contracts affected by AI.

DMCC update

What's changing?

CMA gains direct powers to investigate and fine; faster, tougher enforcement.

What retailers should do now

Review pricing, promotions and subscriptions, update terms where necessary and strengthen consumer compliance governance.

Retail agility

The Future of Payments

We surveyed the top 100 UK retailers to reveal how payments have evolved from a technical necessity to a strategic differentiator. This report explores how retailers can strengthen their payment ecosystems, manage risk, and stay ahead of regulatory and operational challenges.