FutureLaw Services - Performance

Data and insights

Actionable data that empowers you to create value and demonstrate impact.

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FutureLaw Insights

Data turns uncertainty into insight. Whether you’re monitoring current performance or reviewing the indicators and insights that predict what comes next, successful legal departments are built on effective data and insights. We help clients capture, analyse and act upon high-quality data in ways that work for them. Whether you need robust data models, smart technology solutions, insightful reporting templates or powerful analytical tools, we deliver what works for your department.

See what matters, when it matters. We design intuitive dashboards that transform complex data into clear, real-time insights. Beyond visualisation, we help you develop the right KPIs, benchmark against peers, streamline processes and extract value from matter-level analytics.

Make the right decisions. We make it easy to identify trends and extract actionable insights from past work, enabling you to spot opportunities and take the right actions to stay a step ahead.

Demonstrate your strategic value. Develop and implement a legal department data strategy that moves you beyond the perception of the legal cost centre and proves your impact as a strategic business partner.

We give you the data and insights you need to show what you deliver – demonstrating your impact with facts, not just assertions.

Ready-made solutions

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Value creation framework

We help in-house legal teams move from cost centres to value creators through our 3Ps framework: Purpose, People and Performance – delivering strategic impact aligned to business priorities.

TLT Concierge

The easy way to manage, prioritise, automate and analyse your work. With data driven insight that demonstrates the value of your in-house legal team.

TLT One

A document, task and contract management solution, which combines market leading technology with on demand specialist legal expertise into one, realising opportunity.

Document Reviews

Get more insights from your contracts. Rapidly extract and analyse data from your contract portfolio.

“The data captured by the [TLT Concierge]platform gives inhouse teams a better view of the way the business interacts with them, allowing them to improve processes, proactively solve problems and be strategic partners as well as service providers – all helping to demonstrate the legal teams’ value”

Artificial lawyer

Our experience

Global telecoms business

Turning contracts into data to create organisational value.

Client need: urgent review of B2B customer contracts to establish whether an RPI (retail price index) price increase could be applied across a customer base of 1,000s of contracts.
What we did: mapped and designed how we were going to rapidly deliver the project using flexible resourcing and intelligent technology. We configured AI to our client’s specific needs and efficiently reviewed contracts at speed to find relevant provisions.
Benefits delivered: We delivered actionable data in an exceptionally short timeframe and our client was delighted with the speed and quality of delivery. They were particularly impressed with their analytics dashboard, which allowed it to present data to the business in an easy-to-understand format.

Energy company

TLT Concierge data transforms volume workstreams

Client need: efficient handling of thousands of injurious claims cases. Manual processes for instructions, funds requests and document management created inefficiencies as volumes approached 100+ cases monthly.
What we did: Our FutureLaw team facilitated transformation workshops, then implemented TLT Concierge for data management, enabling direct surveyor instruction, automated funds requests, real-time management information and centralised document storage.
Benefits delivered: Our solution helps clients manage, prioritise, automate and analyse work. It delivers instant updates, automated approvals, powerful data analytics and simple case tracking. The outcome: more trust, more completions, more value.

Public sector organisation

Transforming management reporting.

Client need: required monthly reporting across five legal procurement frameworks and multiple sub-clients. The manual process consumed significant time, created compliance risks, and impacted team wellbeing.
What we did: Our cross-functional project team mapped and redesigned seven processes over eight months, achieving 85% automation. We implemented quality controls, centralised reporting, trained 200 people, and created new SOPs and eLearning modules.
Benefits delivered: We reduced report preparation time from 5 days to 6 hours, whilst significantly reducing errors and remediations. The project assured compliance with client requirements, identified and corrected undercharging issues, and improved team wellbeing and workload management.