FutureLaw Services - People

Legal operations and LPM

Whether you’re starting or growing a legal operations function, we deliver all you need to build future-ready capability.

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Our programme features the Transformation toolkit, plus guidance on job roles, core skills, competency frameworks, knowledge assets, data literacy, organisational design, thought leadership, and award-winning strategies.

Our Legal Project Management (LPM) team applies proven project management principles to legal services, boosting efficiency, consistency, and cost control. Experienced LPMs and business analysts support clients from start to finish, using data insights, dashboards, and structured governance for timely, high-quality delivery.

We offer stand-alone LPM services for major projects with advisory support and toolkits to embedded resources and platform access.

Ready-made solutions

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LPM direct

Expert legal project management on demand. Deploy qualified LPMs to manage your complex projects, programmes or portfolios – delivering on time, on budget, and on scope without straining your internal resources.

Transformation toolkit

Our transformation methodology is designed to be a partnership – taking you from defining your purpose and vision, through understanding challenges and shaping strategy, to creating practical plans and delivering real results. Together, we’ll use a flexible suite of templates, workshops, coaching, and diagnostics to support your journey.

“Your project management training is still being used very much by the teams today and will be a fantastic ongoing resource”

Head of Legal Operations, FTSE100 business

Our experience

Global technology company

Strategic programme management.

Client need: Group legal team needed to enhance programme and project management capabilities to deliver five strategic goals, whilst managing business-as-usual workloads.
What we did: Over five months, we delivered bespoke training sessions covering project management fundamentals. We then provided monthly check-ins as new project managers ran strategic initiatives. Our role was to guide, support and develop skills throughout delivery.
Benefits delivered: Completed on time and within budget, we established a robust framework and toolkit now embedded within the team. Training continues to be used as an ongoing resource. Project managers grew significantly in skill and confidence, and the initiative strengthened our client relationship whilst fostering a culture of continuous improvement across the team.

Public sector legal team

Legal Project Management implementation

Client need: Client required an LPM ‘demonstrator’ to secure internal buy-in for and investment in the implementation of an in-house LPM function.
What we did: Over a six-month period, we deployed an experienced Legal Project Manager to work alongside the team on a strategic project and provide training and support on core LPM concepts and tasks. In addition we produced bespoke training and knowledge assets, defined core competencies and role requirements and made recommendations for general legal operations transformation based on our observations.
Benefits delivered: Client secured investment for the recruitment of the first LPM for the in-house team with plans to expand further over the next 12 months.

Public sector organisation

Transforming management reporting.

Client need: required monthly reporting across five legal procurement frameworks and multiple sub-clients. The manual process consumed significant time, created compliance risks, and impacted team wellbeing.
What we did: Our cross-functional project team mapped and redesigned seven processes over eight months, achieving 85% automation. We implemented quality controls, centralised reporting, trained 200 people, and created new SOPs and eLearning modules.
Benefits delivered: We reduced report preparation time from 5 days to 6 hours, whilst significantly reducing errors and remediations. The project assured compliance with client requirements, identified and corrected undercharging issues, and improved team wellbeing and workload management.