
FCA consults on targeted mortgage rule reforms to support first-time buyers and underserved consumers
TLT picks out the key points you shouldn't miss...
What's this about?
The FCA has published Consultation Paper CP26/18, "Mortgage Rule Review: Supporting first-time buyers and underserved consumers" and is consulting on a package of proposed rule and guidance changes until 28 July 2026. The proposals are designed to open the door to mortgages for people who are currently being excluded from the mortgage market, including first-time buyers, those with variable or irregular incomes, later-life borrowers, and people with historic credit impairment.
The package aims to reduce regulatory red tape that may be limiting access to suitable mortgages for creditworthy but underserved borrowers, while remaining anchored in the FCA's responsible lending framework and the Consumer Duty. The FCA acknowledges that some rebalancing of risk is inevitable but considers that stronger existing protections now create room to widen access safely. The proposals are largely permissive, firms can choose to adopt them, but the changes carry real implications for policies, systems, governance, and outcomes monitoring.
Richard Clark, Legal Director at TLT, says...
"The FCA's mortgage rule review is a significant moment for lenders and advisers alike. These proposals create real opportunities to serve borrowers who have historically been underserved — but firms should not treat this as a deregulatory green light. The Consumer Duty remains central, and any firm looking to adopt the new flexibilities will need to demonstrate that their policies, processes, and outcomes monitoring are fit for purpose before they do so. Getting ahead of that work now, ahead of the Policy Statement in H2 2026, is the sensible approach."
The points not to miss...
The FCA proposes removing the requirement to demonstrate a credible repayment strategy where the interest-only element is below 25% of the lender's valuation and introducing tiered thresholds that determine when enhanced evidential requirements apply, including retaining existing sale-of-property expectations (i.e. that there would be enough equity on sale to allow the borrower to purchase a cheaper property) where the interest-only element exceeds 50%. Where evidence of a repayment strategy is not reasonably available, firms would be permitted to use a "tailored interactive dialogue" to assess whether a borrower has a clearly understood plan, with a record-keeping obligation on that dialogue, albeit that the evidential requirements appear to be down to the lender to decide and this idea is to be treated with caution. The inclusion of follow-on mortgage products (such as RIO, lifetime mortgages or conversion to a repayment mortgage) adds further flexibility to interest-only products. However, the threshold tests on repayment strategy assessment appear to temper the idea that products for first time buyers which start as interest-only and then convert to repayment can be offered en masse.
Lenders would continue to be required to carry out at least one review during the mortgage term to check that a repayment strategy remains in place and appears reasonable, with timing designed to give customers sufficient opportunity to remedy any shortfall. The FCA proposes adding non-exhaustive guidance on the types of events that should prompt a review, for example, a customer request, the end of a current product deal, a material change in circumstances, or falling house prices. If more innovative products (such as interest-only converting to repayment) are to be used, then clearly a reassessment would be required at the point of conversion.
The FCA proposes removing guidance that, on joint RIO applications, firms should always consider whether a single borrower could meet payments if the other borrower dies, meaning joint RIO affordability would instead be assessed in the same way as standard joint mortgages, with each firm's approach determined by its risk appetite and Consumer Duty obligations. The FCA notes that RIO arrears rates are extremely low (less than 1%), and that firms remain fully expected to avoid foreseeable harm under the Consumer Duty, including for vulnerable customers.
The FCA proposes updating Handbook references from "monthly payments" to "regular contractual payments" and explicitly confirming that firms may agree non-monthly payment schedules, including quarterly or other frequencies, assessing repayment ability by reference to the contractual schedule agreed, including when dealing with payment shortfalls and capitalisation. The proposals would also expand guidance with practical examples of acceptable evidence for assessing affordability for borrowers with variable or irregular income, while making clear that firms must explain the financial implications of different schedules (such as higher total interest on quarterly arrangements) in line with existing disclosure requirements and the Consumer Duty.
The FCA has observed that some firms may be applying the Handbook glossary definition of a "credit-impaired customer" beyond its intended purpose, which relates to specific debt consolidation affordability steps and regulatory reporting, in a way that effectively bars recovered borrowers who may now be entirely creditworthy. The FCA proposes clarifying that the definition applies only to specified MCOB and SUP provisions and adding guidance that firms must not treat it as a factual indicator of unaffordability, with any group-level outcomes being evidence-based and consistent with the Consumer Duty. There also appears to be some indication that the FCA is willing to accept a more tailored, weighted approach to customer who have historic credit impairment or who have recently recovered from poor credit, such as attributing lower weight to historic events and/or to lower level unsecured arrears.
The FCA proposes differentiating between non-sterling denominated mortgages on the one hand and sterling mortgages supported by foreign currency income on the other, concentrating targeted consumer protections on the situations where exchange-rate risk is greatest. For non-sterling denominated loans, firms could be able to stop offering conversion rights on new contracts and remove the fixed 20% FX movement trigger, instead making a judgment as to when movements are "significant" having regard to the Consumer Duty; for sterling loans supported by foreign currency income, firms could equally remove conversion rights and cease providing mandatory exchange-rate movement warnings. This will have a knock-on effect on ESIS requirements as well as to financial promotions and to in-life customer communications.
The FCA proposes extending the Handbook definition of a regulated bridging loan to cover terms of up to 24 months, compared with the current 12-month maximum. It also proposes capping the combined original and extended term at 24 months and removing the requirement to reassess affordability (as if a new loan were being made) when a bridging loan that is not an interest roll-up mortgage is extended, thereby reducing unnecessary process friction for customers with legitimate needs.
At a glance...
What should firms do now?
Although the FCA's proposals are largely permissive, firms that choose to adopt the new flexibilities will be expected to demonstrate robust governance, clear evidence that the products are suitable for the target audience, of customer understanding, and proactive outcomes monitoring. As ever, adherence to the principles of the Consumer Duty are paramount when offering more innovative products or when relaxing eligibility, affordability and other credit assessment criteria, and firms across the distribution chain need to be vigilant that their offering is defensible from a Consumer Duty point of view. Where intermediaries are involved, for example, in conducting the proposed "tailored interactive dialogue" for interest-only repayment strategies, lenders remain responsible for affordability assessments and the conclusions drawn, while intermediaries remain responsible for advice quality and the accuracy of information they provide.
Firms should consider the following action points:
- Review existing policies and credit risk appetite against each of the seven proposal areas and assess which, if any, flexibilities you wish to adopt.
- Map systems and process implications, particularly where changes to interest-only thresholds, payment schedule references, or bridging definitions require updates to lending decisioning tools or origination platforms.
- Revisit your treatment of the credit-impaired glossary definition to ensure it is not being applied as a de facto lending restriction beyond its proper scope.
- Assess Consumer Duty implications of any new flexibilities adopted, including how fair value, customer understanding, and outcomes monitoring are demonstrated.
- Consider responding to the consultation by 28 July 2026. The FCA has indicated it will publish a Policy Statement in H2 2026, meaning implementation timelines are likely to be relatively short once rules are confirmed.
- Engage your intermediary and broker networks now to ensure consistent understanding of any changes to repayment strategy dialogue, income evidence, and schedule obligations.
This publication is intended for general guidance and represents our understanding of the relevant law and practice as at June 2026. Specific advice should be sought for specific cases. For more information see our terms & conditions.
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