Retail Agility: The Long Game

According to our latest research among the UK's top 100 retailers, the vast majority (87%) do not believe things will go back to how they were before the global supply chain crisis began.

Despite the many widely-publicised issues with supply chains, two thirds (62%) of retailers also say consumers are demanding higher availability and quicker deliveries.

In this report - featuring a comment from John Foster, Director of CBI Policy Unit, and expert analysis from our lawyers - we take a closer look at the areas where retailers are being forced to adapt and where they are investing, including:

• Cost management
• Supplier management
• Transport and near-shoring
• Staffing, robotics and automation
• Warehousing and logistics