‘CDR in 10’ is a video series aimed at giving you practical advice that’s easy to understand on current topics in commercial dispute resolution. Each episode lasts for around 10 minutes and looks at three practical questions you might be considering.

We hope this helps you understand and prepare for any risks in your business. If you’d like to discuss the issues further, please get in touch. 

IT disputes - 9 November 2023

Our Commercial Dispute Resolution team has seen an increase in IT disputes since the pandemic and in this episode of CDR in 10, Kate Ward and Victoria Channing consider the reasons for this trend and share:

  • Common causes for IT disputes;
  • Expert practical guidance; and
  • Strategic tactics that can help resolve your IT dispute.

IT disputes

Disclosure – what you need to know – 20 July 2023

In this episode, Claire Blackmore and Emma Hardy take a practical look at disclosure. They provide you with three tops tips about how to deal with a disclosure exercise effectively and consider:

  • current and future trends;
  • what to do at the outset of a case;
  • how to map the disclosure exercise;
  • how to conduct an effective search for documents; and
  • the use of technology assisted reviews.


Mediation – a practical perspective – 5 May 2023

The approach to mediation has changed in recent years with more mediations resulting in settlement either on the day or shortly thereafter. We have also seen a more collaborative approach adopted by the parties and their legal teams.

In this episode, Matthew McLellan and Twm Russen discuss: 

  • The practical aspects of mediation
  • Current trends and changes in approach
  • 3 Top tips to prepare for and get the most out of mediation


Managing disputes in an economic downturn – 15 December 2022 

With the UK heading into recession, this episode of CDR in 10 gives some practical advice on how to manage disputes in an economic downturn, including what businesses can do now to prevent a dispute from occurring and the types of claims we expect to see more of in the coming months.

Chris Owen and Alice Mete also discuss:

  • The importance of familiarising yourself with contract terms & KPIs
  • Common issues in long-term supply contracts including auto-renewal
  • How to start a conversation about varying your agreement
  • The pros and cons of dispute resolution clauses
  • Why vigilance is essential & what to look out for

This episode was recorded on 23 November 2022. 

Managing disputes in an economic downturn

Warranty claims - 19 October 2022 

Warranty claims arise when the buyer of a business takes over the running and finds that everything wasn’t as expected, and we expect to see more of these in the coming months.

In this episode, Ken Ross and Ed Fiddick discuss:

  • Common issues and examples
  • What to do if you think you’ve got a claim
  • The approach of the courts
  • The complex question of valuation, including the importance of keeping good records

Warranty claims

Data breaches - 3 August 2022

In this episode, Tori Mills asks Kate Ward about the growing number of data breach claims and how businesses can make it easier – or harder – on themselves when deciding how to respond. They discuss: 

• Why the courts are like the “Wild West” and pre-cursors to litigation 

• The need to interrogate complaints despite customer service teams’ goodwill gestures

• Practical advice for dealing with claims head on to minimise risk 

• Practical considerations regarding small claims versus the High Court 

• Defending a claim versus settlement 


Data breaches

Shareholder disputes - 14 June 2022

Here, Chris Owen asks Craig Thompson about the recent increase in shareholder disputes, some of which are even going to trial and judgment. They discuss: 

  • What types of disputes are we seeing? 
  • Practical thoughts on avoiding litigation 
  • How to achieve the optimal negotiated settlement 
  • Other ‘red flags’ and future predictions 

Shareholder disputes

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