Pensions Ombudsman Update

In our new autumn Pensions Ombudsman briefing:

• The latest thinking from TPO on overpayments: how should schemes be approaching them?
• Changes to the way TPO operates: how will the proposals affect you?
• What to watch out for: where does TPO think future complaints will arise?
• Plus a ‘key cases’ roundup, and a selection of determinations relating to delays.

This publication is intended for general guidance and represents our understanding of the relevant law and practice as at October 2024. Specific advice should be sought for specific cases. For more information see our terms & conditions.