FCA sets out roadmap to expand consumer access to investments

TLT picks out the key points you shouldn't miss...

What's this about?

This feedback statement summarises the responses the FCA received to its Discussion Paper (DP25/3) and sets out how and when it plans to act on that feedback.  In the Discussion Paper, the FCA asked how its rules and regulatory framework can better help build a stronger investment culture for consumers investing without an adviser.  The FCA has already introduced major reforms with new regimes for targeted support and Consumer Composite Investment (CCI) communications, and recent work on client categorisation, consumer investment disclosures and fractional shares will also improve the retail investor experience.  The FCA does not intend to take forward every potential reform at once, it understands concerns about the pace of change and wants to provide space for changes to bed in, and will instead prioritise areas where further work can make the greatest difference to consumer outcomes.

Our Senior Compliance Manager, Nikesh Shah says...

“The FCA’s feedback statement confirms that the pace of retail investment reform is set to accelerate. The direction of travel is clear: firms should prepare for a sequenced programme of rule changes covering financial promotions, risk warnings, appropriateness assessments and model portfolio services. Treating these reforms as a compliance checklist will not be enough. Now is the time for firms to review their financial promotions frameworks, investor categorisation procedures and appropriateness assessment processes. Those that prepare early will be best placed to demonstrate good consumer outcomes when the FCA scrutinises their approach.”

The points not to miss...

Self-certification under the Financial Promotion Order (FPO) is creating real consumer harm

The FPO contains exemptions that broadly permit unauthorised persons to promote equity and debt in unlisted companies to high-net-worth individuals and self-certified sophisticated investors, taking them outside the FCA's rules, including the requirement for promotions to be clear, fair and not misleading.  In the FCA's behavioural experiment, only 16% of participants could legitimately self-certify as either high net worth or sophisticated, yet 53% of the control group self-certified having simply been presented with the criteria, raising serious concerns about consumers expecting support or compensation when suffering losses that a sophisticated investor might have anticipated.

Legislative change is needed – but the FCA cannot act alone

Legislative change is required to reduce the number of consumers being inappropriately opted out of protections, whether that is raising the level of the thresholds, removing self-certification or removing the exemptions in their current form, and maintaining the status quo means these harms will continue, leaving consumers susceptible to potentially misleading promotions and inappropriate investments, with few routes for recourse.  The FCA will continue to engage with HM Treasury to address these concerns, as it lacks the powers to address them unilaterally.

Financial promotion categories are inconsistently applied – a review is coming

Only a minority of respondents stated that the current regime is broadly appropriate and effective at classifying risk, most respondents said the current categories are inconsistently applied, too prescriptive and too broad.  In response, the FCA will begin to review its high-risk investment categorisation, working with stakeholders to assess the harm caused by current inconsistencies, what alternatives would look like and whether and why they could lead to better outcomes.

CFDs and Leveraged ETPs are treated inconsistently, despite presenting similar risks

CFDs are subject to product-specific promotion and distribution rules in COBS 22, such as leverage limits and negative balance protections, reflecting the risks of leverage, short-term trading and complexity, whereas Leveraged ETPs, which track the performance of underlying assets and amplify gains and losses, have daily resetting periods and are designed for short-term trading, but are not subject to the same requirements.  Some products such as binary options are currently banned for retail access, and the FCA considers the risks of gambling-like products to be different from investment risk, committing to keep its regulatory framework under review as products develop that exploit gambling-like behaviours.

Digital Engagement Practices (DEPs) are amplifying harm in speculative investment journeys

Respondents reported that DEPs such as copy trading, push notifications, rewards-based nudges and social comparison features such as trader leaderboards can make the underlying value proposition of speculative products less transparent and confusing for consumers.  Copy-trading is identified as particularly harmful, as consumers have the impression it is a simple and safe way to invest when in fact it can expose them to speculative products they do not fully understand.

Risk warnings are not working – and a consultation is planned for H1 2027

The feedback received reflects that risk warnings are broadly applied by firms out of caution, place too much emphasis on volatility and capital loss rather than the potential rewards of investing, and consumers encounter the same or similar warnings repeatedly, meaning that even for mainstream and suitable products, consumers may overestimate the risks of investing.  The FCA plans to consult further on its rules and guidance around risk information in financial promotions of mainstream investments in its Review of Financial Promotion Rules for Mainstream Investments in H1 2027, along with consumer research to support its proposals.

Appropriateness assessments need reform, but the FCA wants to understand the harm first

Most respondents support the concept of appropriateness assessments but called for reform and clarification, with the "non-complex" definition in COBS 10 and COBS 10A, derived from EU law, repeatedly noted as a challenge that is being applied inconsistently, sometimes not applied where necessary and sometimes applied too stringently.  The FCA will take forward a review to deepen its understanding of how this stage of the consumer journey works in practice, and explore whether and how changes could promote better consumer outcomes, with this work informing any policy proposals taken forward.

Fractional shares and derivative-based exposure must be clearly distinguished

Respondents recommended that if a fractional share is structured so that its risks are similar to the underlying share, the fractional share should be equally accessible, and that it should be clear to consumers what structure they are buying and who the issuer is.  In September 2026 (CP26/32) the FCA consulted on the application of its rules to fractional shares based on their risk profile, but confirmed it does not consider derivatives to be the same as fractional shares, and that exposure offered via a derivative is riskier than acquiring an interest in a whole share, with stricter safeguards required.

Model Portfolio Services (MPS) are under active multi-firm review scrutiny

Respondents broadly agreed that multi-client managed MPS are understood from a consumer perspective as off-the-shelf investment propositions akin to packaged products, and that aligning model portfolio disclosures with the CCI regime would promote consistency and consumer understanding when choosing between multi-asset funds and multi-client managed MPS.  The FCA has begun its multi-firm review on how firms manufacturing MPS are achieving good outcomes for consumers under their Consumer Duty obligations, assessing portfolio construction, asset selection, risk ratings, management of conflicts of interest, rebalancing practices and oversight structures, with findings expected by Q1 2027.

At a glance...

Publication link FS26/3 — Expanding consumer access to investments: Feedback to DP25/3
Publication date 16 October 2026
Who has published it? Financial Conduct Authority (FCA)
Publication type Feedback Statement
Any key dates? Consultation on risk warnings for mainstream investments: H1 2027; Multi-firm review findings on MPS: Q1 2027; CCI regime full force: 8 June 2027
What's it relevant to? Financial Promotions; Consumer Duty; Retail Investments; Appropriateness Assessments; Model Portfolio Services; Fractional Shares; Cryptoassets; CFDs; Leveraged ETPs; P2P Lending; Digital Engagement Practices; Investor Categorisation; Consumer Composite Investments (CCI); Financial Services Regulation

This publication is intended for general guidance and represents our understanding of the relevant law and practice as at October 2026. Specific advice should be sought for specific cases. For more information see our terms & conditions.

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Date published
21 Oct 2026

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