Outsourcing

TLT has advised many national and international businesses on outsourcing various business functions to deliver cost savings, service improvements and to take advantage of the latest technologies.

This includes off-shoring and near-shoring as businesses look for creative solutions outside more established structures and jurisdictions.
TLT's Outsourcing team is experienced in working with outsourced service providers as well as those businesses considering outsourcing, whether of IT systems, facilities management, HR, payroll, logistics or other business processes.

The team regularly provides advice to clients in both the private and public sector on long-term business partnerships and service provision through outsourcing. This includes advising on a wide range of issues, from negotiating and drafting all legal documentation from invitation to tender, to the transfer of control of the outsourced function.

The strategic nature of the long-term partnership requires a genuine understanding of the function being outsourced and the specific objectives of the parties.
We have particular experience of acting for retail and financial services businesses wishing to outsource parts of their business. We therefore understand the need for flexibility and compliance.

Clients praise our honesty, commitment and relationship building. We take the time to understand the business drivers so that our advice adds maximum value.
Many of our lawyers have benefited from long-term legal and commercial secondments with clients. This means we understand the importance of offering practical, commercial solutions, focused on our clients' key objectives.

Experience

Advising Teleperformance on their framework agreement for contact centre services with KIWI,Teleperformance's first large contract as a global outsourcing business.
Advising Imperial Brands on the procurement of their outsourced end-to-end B2B logistics, stock control and order processing service for their Fontem business
Advising C&J (Clarks Shoes) on the appointment of an outsourced warehouse and logistics provider to operate a European distribution hub servicing supplies to Clarks entire distribution network throughout Europe.