Caroline Loudon named Hospitality Hero by DRAM magazine

DRAM magazine explained: 

"So many operators have said her name in the same sentence as ‘brilliant’ and ‘wonderful’ throughout this crisis. She has stood shoulder to shoulder with the trade, right from when Nicola Sturgeon apologised for using the term ‘hot spots’, and Caroline was one of the people that orchestrated the first call between key operators and the First Minister during lockdown."

Caroline commented:

“For everyone in the hospitality sector, the turbulence of the months following lockdown to date has been incredibly challenging to deal with. Being able to do something practical and positive for those in the sector by providing support in terms of time, knowhow, and sometimes just a shoulder to cry on, has kept me going.

“These things have allowed focus to remain on the end of the tunnel, the light that must be kept there. Making a difference and being able to help, on whatever level, has been so important. I’ve been very grateful for the partnership working and new friendships formed throughout this time.”

You can see all the Hospitality Heroes on the DRAM website.